Common questions about VAERIS services, process, and pricing.
We work with independent resorts between 15-100 rooms with annual revenue of $1M-$16M, located in Pacific Islands or Southeast Asia. This focus allows us to bring deep expertise in your specific market segment.
You get a full refund. You keep the complete diagnostic report. We've never had to honour this guarantee because we only take on clients where we're confident we can deliver significant value.
Three key differences: (1) We specialise exclusively in independent resorts in Pacific Islands and Southeast Asia, (2) We guarantee results with our $50K opportunity guarantee, (3) We offer both 'Done With You' and 'Done For You' options for every phase.
'Done With You' means we create the strategy, guide implementation, and provide support while your team does the hands-on work. 'Done For You' means we handle everything ourselves. Choose based on your team's capacity and preference.
The Diagnostic (Phase 1) typically takes 2-3 weeks. This includes data gathering, analysis, strategy development, and a detailed presentation of findings and recommendations.
No. Start with Phase 1 (Diagnostic) and decide from there. There is no pressure to continue to Phase 2 or 3. Many clients implement recommendations themselves after Phase 1.
We typically identify $150,000-$400,000 in annual revenue opportunity for qualified properties. Actual results depend on your specific situation and which recommendations you implement.
We use a conservative methodology based on your actual data, regional benchmarks, and comparable properties. All projections are clearly documented with assumptions explained.
For the Diagnostic, we need access to your booking data, rate information, OTA extranet, and website analytics. We provide a simple checklist and can work with whatever systems you have.
Absolutely. We sign NDAs, use encrypted systems, and never share your data with anyone. Your competitive information stays completely confidential.
Great. We work with existing systems and often find they're not being used optimally. Our Diagnostic will identify whether you're getting full value from your current technology.
Currently, no. Our specialisation in these regions is what allows us to deliver exceptional results. We may expand in the future.
Book a 15-minute Discovery Call. We'll discuss your property, challenges, and goals, and determine if VAERIS is a good fit. No preparation needed.
Still Have Questions?
Book a Discovery Call and we'll answer all your questions. No pressure, no obligation.